About plan and package

Do I get phone number with eSIM?

Depends on the product. Some of our eSIMs are mobile data only, while others support voice calling. Please check the product details of the package you are interested in.

Please remember that if your eSIM doesn’t support voice calling, you can still make calls using any popular messaging app such as WhatsApp, Viber, Skype, FB Messenger, etc. Your primary number will also remain active in to make and receive calls.

! IMPORTANT NOTE !
Even when the eSIM comes with a phone number, using the phone number to register to various Apps and Websites is NOT GUARANTEED.

Can I use Mobile Hotspot or Tethering with my eSIM?

Mobile hotspot featured is enabled in all of our products, except if explicitly mentioned in the product details.

Is there a limitation of internet speed?

Unlike other providers, our plan offer full data speeds - no daily limits, no throttling. Mobile hotspot is supported.
*except if explicitly mentioned in the product details.

Is the network reliable?

We are connected to the major mobile network operators in each region and country. However, network coverage and speed connection may vary depending on factors such as the location of the device, the device itself, and the network traffic in the area.

What countries do you support?

We support 190+ countries. You can browse through about website to find your destination countries. If you does not find the country you travel to, feel free to contact us.

Am I able to access local apps in each country?

This depends on the each application restriction and package plan you are purchasing. Each plan has identified that origin country of the roaming. For example, if you purchase Three HK provider which is in Hong Kong, you may not be able to access Tiktok application since TikTok has decided to discontinue to serve Hong Kong on July 2020.