About purchase
How do I purchase an eSIM with data for my travels?
When you purchase an eSIM from Vacay website, you will INSTANTLY receive the eSIM QR code and all the relevant instructions to download and use it.
The information will be displayed as on-screen confirmation, will be sent to you by email, and if you have logged in prior to buying, you can also see it in your purchase history.
The information will be displayed as on-screen confirmation, will be sent to you by email, and if you have logged in prior to buying, you can also see it in your purchase history.
Can I buy eSIM for someone else?
Yes. You can buy the eSIM and pass the QR code to a friend, colleague, or family member. Anyone with an eSIM capable device can use the QR code to download the eSIM.
Are there any additional fee after purchasing the plan?
No, there aren't. We offer prepaid plan which you will pay on your selected plan only.
Can I top up or add more data to my eSIM while traveling?
Currently we do not support top up to the current eSIM you purchased. We recommend you to purchase a new plan instead.
Is my payment information secured?
Yes, it's secured. We are using leading payment company name Stripe to secure your payment information.
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