About eSIM
What is an eSIM?
eSIM technology is a new way of connecting to mobile networks without the need for a physical SIM card. It allows you to download your mobile network's profile onto your device, which then enables you to connect to the network.
Does my device work with eSIM?
Apple devices: iPhone 11 / 11 Pro / 11 Pro Max, iPhone 12/ 12 Pro/ 12 Pro Max, iPhone XS / XS Max, iPhone XR, iPhone SE, iPad Air (3rd, 4th Generation), iPad Pro (1st to4th Generation), iPad Mini (5th Generation), iPad (7th, 8th Generation).
*iPhones from Mainland China are not eSIM capable.
*iPhones from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) are not eSIM capable.
Android devices: Google Pixel 2/ 3 / 3 XL / 4 / 4 XL/4a/5, Samsung Galaxy S21+ / S21 Ultra 5G, Samsung Galaxy S20 / S20+ / S Ultra, Samsung Galaxy Note 20 Ultra, Samsung Note 20 /20+/ FE/ Ultra/ Ultra 5G, Samsung Galaxy Fold/ Fold2 5G, Samsung Galaxy Z Flip, Microsoft Surface Pro, Windows 10 PCs, Huawei P40 and P40 Pro, Lenovo Yoga 630, Nuu Mobile X5, HP Spectre Folio, Gemini PDA, Motorola Razr 2019, Palm Palm *Samsung S20/S21 FE Series are not eSIM capable. Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 originated from Hong Kong cannot be used with eSIMs as well as Samsung devices originating from the USA and Canada. However, for the Samsung S21 series (with the exemption of FE models) for Canada and the USA, if you already have the One UI 4, this update may add the eSIM capability to your device. Please do not hesitate to get in touch with your carrier or vendor to ensure that your Samsung device is eSIM capable.
*The Pixel devices are not eSIM compatible: Pixel 3 from Australia, Taiwan, and Japan; Pixel 3 devices purchased with service from the US or Canadian carriers other than Sprint and Google Fi; Pixel 3a, which is bought in South East Asia and with Verizon service.
*Huawei P40 Pro+ is not compatible with eSIMs.
*Regions that do not support dual SIM cards on Oppo phones: Australia (Telstra and Optus), and Japan (KDDI).
*iPhones from Mainland China are not eSIM capable.
*iPhones from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) are not eSIM capable.
Android devices: Google Pixel 2/ 3 / 3 XL / 4 / 4 XL/4a/5, Samsung Galaxy S21+ / S21 Ultra 5G, Samsung Galaxy S20 / S20+ / S Ultra, Samsung Galaxy Note 20 Ultra, Samsung Note 20 /20+/ FE/ Ultra/ Ultra 5G, Samsung Galaxy Fold/ Fold2 5G, Samsung Galaxy Z Flip, Microsoft Surface Pro, Windows 10 PCs, Huawei P40 and P40 Pro, Lenovo Yoga 630, Nuu Mobile X5, HP Spectre Folio, Gemini PDA, Motorola Razr 2019, Palm Palm *Samsung S20/S21 FE Series are not eSIM capable. Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2 originated from Hong Kong cannot be used with eSIMs as well as Samsung devices originating from the USA and Canada. However, for the Samsung S21 series (with the exemption of FE models) for Canada and the USA, if you already have the One UI 4, this update may add the eSIM capability to your device. Please do not hesitate to get in touch with your carrier or vendor to ensure that your Samsung device is eSIM capable.
*The Pixel devices are not eSIM compatible: Pixel 3 from Australia, Taiwan, and Japan; Pixel 3 devices purchased with service from the US or Canadian carriers other than Sprint and Google Fi; Pixel 3a, which is bought in South East Asia and with Verizon service.
*Huawei P40 Pro+ is not compatible with eSIMs.
*Regions that do not support dual SIM cards on Oppo phones: Australia (Telstra and Optus), and Japan (KDDI).
Benefits of eSIM
With an eSIM compatible mobile device, you can get data connectivity wherever you are and you’ll get connected to the Internet within minutes.
How many eSIM profiles I can have?
You can upload several eSIM profiles on your eSIM – for example one for calls and a second one for data. The specific number of eSIMs you can upload depends on your smartphone. Nevertheless, only one of the uploaded eSIM profiles can be active at any given time.
How long can I use an eSIM?
Our eSIM plans have a range of expiry - 7 days, 30 days, 60 days, etc. Please select the plan that will best suit your needs.
Can I use my physical SIM along with eSIM?
Yes, you can use a physical SIM card and eSIM together on the same device, as long as your device supports dual SIM functionality.
What is eSIM QR code?
A QR code is simply a representation of a download link plus activation code for your eSIM profile. It is used to easily connect to the eSIM server and download the eSIM profile to your phone.
It is easier to scan a QR code than typing a long string of text, but if for some reason you are unable to scan the QR code, you will have the option to activate your eSIM by entering the required information manually.
Please note that QR codes can be used only once. Once a QR code is scanned and an eSIM profile is downloaded, it cannot be used to download the same eSIM again, whether it is on the same or another device.
It is easier to scan a QR code than typing a long string of text, but if for some reason you are unable to scan the QR code, you will have the option to activate your eSIM by entering the required information manually.
Please note that QR codes can be used only once. Once a QR code is scanned and an eSIM profile is downloaded, it cannot be used to download the same eSIM again, whether it is on the same or another device.
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